Expo Home Improvement, a prominent home improvement company with a local showroom in San Antonio, is known for more than just top-tier renovations—it’s a values-driven organization dedicated to giving back to the community.
After working for years in the hospitality industry, CEO Paul Dietzler’s entrepreneurial spirit and a calling from God led him to buy a company called Window Expo in 2012. Over the last decade, the venture changed names, expanded services, and has grown into a company of 300 team members across locations in DFW, Austin, Houston and San Antonio. Today, Expo Home Improvement offers a full breadth of home improvement options and services, including door, window, kitchen and bathroom remodels.
At the heart of this home improvement work is Expo Home’s dedication to respecting customers and their spaces, which is reflected in the company’s values of integrity, excellence and service.
“Our mission and values are everything that we stand for and work toward. We wanted to create a toxic-free work environment where all of our team members are focused on doing the right thing and taking care of all of our customers,” Dietzler said. “We call that the Expo Way. It’s the intersection of our vision, which is improving homes and transforming lives, and our mission of loving people with a lasting impact.”
As part of its mission, the company prioritizes giving back to the community, particularly through its Expo Home Heroes program every November in honor of Veterans Day. The venture, which started in 2018, is one of many philanthropic efforts that are critical to Dietzler and his team.
“When I first bought [Expo Home Improvement] I was really drawn to thinking about why I left hospitality and why home improvement?,” he said. “And really, what God laid on my heart early in that journey with the home improvement company was, ‘You’re not done with hospitality yet.’”
The Expo Home Heroes program begins each August, when Expo Home employees and the public have a chance to nominate veterans for a chance to win a bathroom makeover, which is provided for free to the family. Expo Home carefully reviews all nominations and narrows them down to determine which veteran they can best serve with a new safe bathing experience.
“It’s an opportunity for our team to be able to give back to these individuals who have given for the freedom of our country,” Dietzler said. “It’s been an incredible blessing to my team members as well to participate and achieve this for those veterans.”
In addition to the Expo Home Heroes initiative, the remodeling company also has the opportunity to give back through its annual Fill the Truck Food Drive later this fall. This event will benefit The San Antonio Food Bank.
“Food insecurity is such a big issue in all the local communities that we participate in, and what we really find is it’s a great opportunity for our team to be able to give back and just take care of those that are less fortunate around us,” Dietzler said.
In addition to these volunteer efforts done by Expo Home, Dietzler also operates a nonprofit that walks alongside the home improvement company, widening the ability to serve the local community.
“It really became a business as ministry focus for me,” he said. “We launched a nonprofit called Matthew 6 Ministries…and we’ve recently rebranded that to Collective Way, which is where we have an opportunity to pour deeper into the nonprofits we support, and also to pour more deeply into our team members.”
All of these efforts tie back to the company’s unique culture of serving and loving one another, as well as all customers and vendors.
“It’s been an incredible journey, and it all connects,”Dietzler said. “It all links together. God’s at the center of this, and He’s making it happen.”
For more information on Expo Home Improvement’s services in the San Antonio region, click here. The San Antonio showroom is located at 6131 Woodlake Center, San Antonio.
The above story was produced by Community Impact’s Storytelling team with information solely provided by the local business as part of their “sponsored content” purchase through our advertising team.